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Festival FAQs

Didn’t find the answer you are looking for? Email us and we’ll get back to you as soon as possible.

Our office hours are 9am – 5pm Tuesday through Friday. We are closed on Mondays.
Please note, the following answers are based on most situations. There may be some exceptions at specific events.

FOR ALL VENDORS…

Can I bring my own generator for electricity?

No. If you need electricity, you will need to order it through StarEvents.

Can I bring my own tent?

Tents must be PLAIN WHITE with no logo, and must be weighed down. StarEvents is not responsible for weighing personal tents. If you do not have a plain white tent you can order on through StarEvents. Any vendor without a white tent will be asked to leave the event without a refund.

Can I move my tent after I have been placed?

No. Once you have been placed, you may not move.

What if I need more time to set up or tear down?

If you need any extra time to set up or tear down your site, let us know when you turn in your Vendor application and we can try to accommodate an earlier load-in time.

Am I allowed to display out front of my tent?

No. You are not allowed to display your products outside of the provided 10×10 area. If found vending outside of your booth you will be asked to remove the items, if you fail to comply then you will be charged a non-negotiable fee for the additional space you used.

Will you provide weights for my tent?

We will only provide water barrel weights for all RENTED tents. If bringing your own tent, you are in charge of bringing your own weights.

Can I share a booth space?

Yes. You can split a booth space, but this must be noted on your application.

What is the standard booth size?

Artisans, Merchants, and Non-Profits receive a 10ft x 10ft booth space.
Food vendor space varies by event. Please check your application.

Can I buy multiple booth spaces?

Yes. Pricing is based on a 10×10 booth space. Make sure to change your application accordingly and please keep in mind multiple spaces will still need to be approved. If you do not want those booths next to each other this must be indicated on your application.

Can I pay after the event?

No. All payment must be submitted in full within seven (7) days of the acceptance email, or no later than one week before the start of the event, whichever is earlier. You will not be allowed to load in for the event if your vendor fee is still unpaid.

When will I be charged for the event?

Payments will be charged/deposited only if accepted into the festival. Please note: if using a credit or debit card, you will see a pending charge when submitting the application – this is simply reserving the funds, not charging your account; however, the pending charge will stay on your account until you are accepted or denied.

Can I play music in my booth?

No. Amplified sound is not permitted unless approval is given in advance by StarEvents.

Do I get a discount for applying to multiple events?

Unfortunately, because we produce all events on behalf of different non-profits, we cannot offer discounts for multiple events.

When will I find out if I am accepted into an event?

Acceptance emails will be sent  about 1 week after the application deadline. See application deadline on event page. We will still accept late applicants. Please check the website to see if spaces are sold out. There will be a $50 late fee if applying after the deadline.

Can I rent equipment onsite at the event?

No, you will not be able to rent any equipment (tents, tables, chairs, etc.) onsite at the event. If you need equipment, please notify StarEvents no later than 2 weeks before the festival.

If it rains, does that mean the event is cancelled?

No. We are up and running rain or shine. If there is a severe thunderstorm or tornado watch in effect, a SE member will notify each vendor onsite.

When will I get my load in details?

Load in details will be emailed no later than the week of the festival. See load in details email date on event page.

Can I drop off my vendor application in person?

Yes. Please call 773-665-4682 to schedule an appointment. Otherwise, you can drop off applications through the mail slot at any time at our office: 1609 W Belmont Ave, Chicago, IL 60657

May I add anything else to my application once it's been submitted?

If you want to add a tent, electricity, chairs, etc. to your application please email [email protected] as soon as possible. We are not able to accommodate all requests made during the event.

Where can I find my booth space?

Booth spaces are located on the venue map, included in the email with your confirmation letter, which will be sent out within the week of the event. Please find a StarEvents team member for placement.

Why is my booth number and placement at the event different than what was given?

We try hard to make minimal changes to the map. However, due to unforeseen circumstances, vendor placement is not always finalized in the days leading up to the event. Find a StarEvents representative to help you fin your space on site.

What are the load in times?

Load in Information can be found in your load-in letter emailed at least one week in advance. You must follow these times as we need to get cars off the venue as quickly as possible. We ask that you arrive as close to the start of your load-in window time as each car will only have one hour until is asked to move to allow other vendors to load-in.

When are cars allowed on the venue for load out?

Cars will be allowed on the venue after all foot traffic is cleared, approximately one hour after the event closes.

Where is the closest parking?

Unfortunately, street parking is the closest option of availability. Tip: Remember some city streets only offer permit parking.

Is there overnight security?

Yes, overnight security monitors the venue. StarEvents is not responsible for lost or stolen items. 

FOR FOOD VENDORS…

Can I hang additional signage and menu banners?

No. If StarEvents is providing the menu banner then no additional signage is permitted. If you are found hanging additional signage then your $200 equipment check will be deposited.

How much should I charge for food?

There are no regulations for pricing. Most entrees will sell for $7-$12, depending on the event, location and food type.

How will the patrons pay for food?

Unless otherwise noted, all transactions will be on a cash basis. Each Restaurant is responsible for collecting money directly.

Can I sell items that contain raw fish?

No.

Will ice be made available?

Yes, ice will be available on site this year for $5 at the beer booths. Orders will be cash & carry.
Dry Ice: As dictated by the City of Chicago Health Department guidelines, should dry ice be necessary to maintain the proper food temperature, it is the vendor’s sole responsibility to provide it.

Can I sell water this year?

Yes, unless otherwise noted in the application, ONLY if you are a food vendor.

Can I sell soda this year?

Yes, ONLY if you are a food vendor.

Can I rent cooking equipment from StarEvents?

No, you will go directly through our rental provider. If you are a food vendor and require additional equipment that’s not listed on our application, please place your order with Marquee here.

 

FOR ATTENDEES…

Can I pay with a credit card at the event?

Entry Fee– Only cash. You can find ATMs at every fest
Beer Booth– Only cash. You can find ATMs at every fest
Food Vendors– Some are only cash, some can charge cards. Plan accordingly.
Merchant Vendors– Some are only cash, some can charge cards. Plan accordingly.
Children’s games/ rides– Only cash. You can find ATMs at every fest.

Where can I buy water or soda at the event?

Most food vendors will sell water and soda. All bars should have water available for purchase.

If it rains, does that mean the event is cancelled?

No. The event is open rain or shine. Only stages will be shutdown if there is lightning detected in the area. We will get up and running once lightning strikes are undetected for 20 minutes.

What's the band line-up?

Click on the event you’re interested in attending and scroll down to “The Full Line-Up” to see who’s playing when.

Is the event free?

Most events are donation only and support a local non-profit. Please check out the specific event page regarding admission fees.

Is there parking?

Most festivals do not have designated parking but there normally is some paid or free parking in the surrounding area. We recommend taking public transportation.

Will there be places to sit down?

Most festivals have café areas for seating but it is limited so make sure to wear comfortable shoes.

Can I bring my dog?

All of our street fests are dog friendly but per the city requirements they must be on a leash when not in a dog are. For events in private parks, make sure to take a look in the park website.

Is there a bag policy?

All bags are subject to search.

Is there anything I need to know about COVID-19 protocols?

StarEvents continues to make sure all the festivals are in accordance with Chicago’s latest public health guidelines. You currently do not have to show proof of vaccination or wear a facemask. Read more here.

What can I do to protect my health + safety at the events?

Be sure to:

  • Stay hydrated and drink lots of water
  • Wear sunscreen and a hat
  • Stay close to people you know
  • Follow instructions from event staff – they are here to help

Want notifications about our Events & music festival line ups?

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Home of Chicago Mayfest, Lincoln Park is one of th Home of Chicago Mayfest, Lincoln Park is one of the most vibrant neighborhoods in Chicago. Link in bio to read more! 👏💙
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Each year we ask for donations so we can continue Each year we ask for donations so we can continue putting on these great events. However, donations are at an all time low. We’re here to clarify why you should donate at the door. Link in bio to read more!
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A little peak at Andersonville Midsommarfest’s r A little peak at Andersonville Midsommarfest’s recap video! 🤩 SO much fun I can hardly wait for this year!! 
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