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Our office hours are 9am – 5pm Tuesday through Friday. We are closed on Mondays.
Please note, the following answers are based on most situations. There may be some exceptions at specific events.
FOR ALL VENDORS…
No. If you need electricity, you will need to order it through StarEvents.
Tents must be PLAIN WHITE with no logo, and must be weighed down. StarEvents is not responsible for weighing personal tents. If you do not have a plain white tent you can order on through StarEvents. Any vendor without a white tent will be asked to leave the event without a refund.
No. Once you have been placed, you may not move.
If you need any extra time to set up or tear down your site, let us know when you turn in your Vendor application and we can try to accommodate an earlier load-in time.
No. You are not allowed to display your products outside of the provided 10×10 area. If found vending outside of your booth you will be asked to remove the items, if you fail to comply then you will be charged a non-negotiable fee for the additional space you used.
We will only provide water barrel weights for all RENTED tents. If bringing your own tent, you are in charge of bringing your own weights.
Yes. You can split a booth space, but this must be noted on your application.
Artisans, Merchants, and Non-Profits receive a 10ft x 10ft booth space.
Food vendor space varies by event. Please check your application.
Yes. Pricing is based on a 10×10 booth space. Make sure to change your application accordingly and please keep in mind multiple spaces will still need to be approved. If you do not want those booths next to each other this must be indicated on your application.
No. All payment must be submitted in full within seven (7) days of the acceptance email, or no later than one week before the start of the event, whichever is earlier. You will not be allowed to load in for the event if your vendor fee is still unpaid.
Payments will be charged/deposited only if accepted into the festival. Please note: if using a credit or debit card, you will see a pending charge when submitting the application – this is simply reserving the funds, not charging your account; however, the pending charge will stay on your account until you are accepted or denied.
No. Amplified sound is not permitted unless approval is given in advance by StarEvents.
Unfortunately, because we produce all events on behalf of different non-profits, we cannot offer discounts for multiple events.
Acceptance emails will be sent about 1 week after the application deadline. See application deadline on event page. We will still accept late applicants. Please check the website to see if spaces are sold out. There will be a $50 late fee if applying after the deadline.
No, you will not be able to rent any equipment (tents, tables, chairs, etc.) onsite at the event. If you need equipment, please notify StarEvents no later than 2 weeks before the festival.
No. We are up and running rain or shine. If there is a severe thunderstorm or tornado watch in effect, a SE member will notify each vendor onsite.
Load in details will be emailed no later than the week of the festival. See load in details email date on event page.
Yes. Please call 773-665-4682 to schedule an appointment. Otherwise, you can drop off applications through the mail slot at any time at our office: 1609 W Belmont Ave, Chicago, IL 60657
If you want to add a tent, electricity, chairs, etc. to your application please email [email protected] as soon as possible. We are not able to accommodate all requests made during the event.
Booth spaces are located on the venue map, included in the email with your confirmation letter, which will be sent out within the week of the event. Please find a StarEvents team member for placement.
We try hard to make minimal changes to the map. However, due to unforeseen circumstances, vendor placement is not always finalized in the days leading up to the event. Find a StarEvents representative to help you fin your space on site.
Load in Information can be found in your load-in letter emailed at least one week in advance. You must follow these times as we need to get cars off the venue as quickly as possible. We ask that you arrive as close to the start of your load-in window time as each car will only have one hour until is asked to move to allow other vendors to load-in.
Cars will be allowed on the venue after all foot traffic is cleared, approximately one hour after the event closes.
Unfortunately, street parking is the closest option of availability. Tip: Remember some city streets only offer permit parking.
Yes, overnight security monitors the venue. StarEvents is not responsible for lost or stolen items.
FOR FOOD VENDORS…
No. If StarEvents is providing the menu banner then no additional signage is permitted. If you are found hanging additional signage then your $200 equipment check will be deposited.
There are no regulations for pricing. Most entrees will sell for $7-$12, depending on the event, location and food type.
Unless otherwise noted, all transactions will be on a cash basis. Each Restaurant is responsible for collecting money directly.
Yes, ice will be available on site this year for $5 at the beer booths. Orders will be cash & carry.
Dry Ice: As dictated by the City of Chicago Health Department guidelines, should dry ice be necessary to maintain the proper food temperature, it is the vendor’s sole responsibility to provide it.
Yes, unless otherwise noted in the application, ONLY if you are a food vendor.
Yes, ONLY if you are a food vendor.
No, you will go directly through our rental provider. If you are a food vendor and require additional equipment that’s not listed on our application, please place your order with Marquee here.
FOR ATTENDEES…
Entry Fee– Only cash. You can find ATMs at every fest
Beer Booth– Only cash. You can find ATMs at every fest
Food Vendors– Some are only cash, some can charge cards. Plan accordingly.
Merchant Vendors– Some are only cash, some can charge cards. Plan accordingly.
Children’s games/ rides– Only cash. You can find ATMs at every fest.
Most food vendors will sell water and soda. All bars should have water available for purchase.
No. The event is open rain or shine. Only stages will be shutdown if there is lightning detected in the area. We will get up and running once lightning strikes are undetected for 20 minutes.
Click on the event you’re interested in attending and scroll down to “The Full Line-Up” to see who’s playing when.
Most events are donation only and support a local non-profit. Please check out the specific event page regarding admission fees.
Most festivals do not have designated parking but there normally is some paid or free parking in the surrounding area. We recommend taking public transportation.
Most festivals have café areas for seating but it is limited so make sure to wear comfortable shoes.
All of our street fests are dog friendly but per the city requirements they must be on a leash when not in a dog are. For events in private parks, make sure to take a look in the park website.
All bags are subject to search.
StarEvents continues to make sure all the festivals are in accordance with Chicago’s latest public health guidelines. You currently do not have to show proof of vaccination or wear a facemask. Read more here.
Be sure to:
- Stay hydrated and drink lots of water
- Wear sunscreen and a hat
- Stay close to people you know
- Follow instructions from event staff – they are here to help